Business Travel

Published May 27, 2020

COVID-19: Travel Guide and Advisory

Owing to the Coronavirus (COVID-19) pandemic, there have been a lot of uncertainties in the global travel industry which may affect your travel plans.

We’ve prepared this guide to help you navigate through and make a more well-informed decision on your next business trip during this unprecedented situation.

1. Latest Information on COVID-19

For the latest information on the COVID-19 situation, please refer to:

2. Travel Advisories and Entry Restrictions Imposed by Countries

For entry restrictions and border closures, you may refer to the following interactive maps:

Interactive Coronavirus (Covid-19) Travel Regulations Map (powered by Timatic) Interactive Coronavirus (Covid-19) Travel Regulations Map (powered by Timatic)

  • Safeture Interactive Restrictions Map 

The map includes information regarding area lockdowns, quarantine measures, flight restrictions, school closures and links to more information.

For more travel information related to your destination, you may refer to the following table for each country’s official COVID-19 web portals.

As the measures imposed could result in flight cancellations and reduction in flight frequency, you are advised to check with your airline or travel agency to ensure that your flight routes are still operating before departing for the airport.

4. Major Hotel COVID-19 Policies

For more information related to the latest news, cancellations, change fees and refunds for your hotels, you may refer to the following table for each hotel’s COVID-19 policies.

Hotel

Link

Accor Live Limitless

  • Fairmont Hotels and Resorts 
  • Grand Mercure
  • Ibis 
  • Ibis Budget 
  • Ibis Styles 
  • Mercure 
  • Novotel
  • Raffles
  • SO Sofitel
  • Swissôtel
  • Latest updates on hotel cancellation and modification policies can be found here.
  • The conditions and dates depend on local regulation. Check out the individual commercial policies per country.

Choice Hotels

  • Quality Inn
  • Latest updates on hotel cancellation and modification policies can be found here.
  • Travellers who have booked through third parties are advised to contact their booking provider for more information or assistance.

Four Seasons

  • Latest updates on hotel cancellation and modification policies can be found here.
  • This is applicable for all Four Seasons hotels and resorts around the world.

Hilton Worldwide

  • Conrad
  • Hilton Garden Inn
  • Hilton Hotels and Resorts
  • Latest updates on hotel cancellation and modification policies can be found here.
  • Travellers who have made reservations via the Hilton website or app can contact the Hilton Guest Assistance team.
  • Those who have booked through third parties are advised to contact their booking provider for more information or assistance.

Hyatt

  • Grand Hyatt
  • Latest updates on hotel cancellation and modification policies can be found here.
  • Travellers who have booked through third parties are advised to contact their booking provider for more information or assistance.

InterContinental Hotels Group

  • Holiday Inn
  • Holiday Inn Express
  • Hotel Indigo
  • InterContinental Hotels & Resorts
  • Latest updates on hotel cancellation and modification policies can be found here.
  • Travellers who have booked through third parties are to contact their booking provider directly for more information or assistance

Marriott Bonvoy

  • Courtyard by Marriott
  • Four Points by Sheraton
  • JW Marriott Hotels
  • Marriott Hotels & Resorts
  • Ritz-Carlton Hotel Company
  • Sheraton Hotels and Resorts
  • Latest updates on hotel cancellation and modification policies can be found here.
  • These policies do not apply to travel associated with group bookings. 
  • Travellers who have booked through third parties are advised to contact their booking provider for more information or assistance.

Wyndham Hotels & Resorts

  • Days Inn
  • Ramada
  • Latest updates on hotel cancellation and modification policies can be found here.
  • These policies do not apply to travel associated with group bookings. 
  • Travellers who have booked through third parties are advised to contact their booking provider for more information or assistance.

Major Hotel COVID-19 Policies

5. Frequently Asked Questions

What precautions should I take if I am required to travel?

Travellers are recommended to take the following precautions:

  • Maintain good personal hygiene at all times;
  • Wash your hands often, for at least 20 seconds each time;
  • Avoid close contact, remain at least 6 feet apart from others;
  • Wear a cloth face cover when around others;
  • Clean and disinfect frequently touched surfaces daily;
  • Monitor your health by watching out for symptoms;
  • Seek medical consultation pre-trip to understand important health risks associated with your destination and determine the need for any vaccinations;
  • Register yourself with your local Ministry of Foreign Affairs (MFA) so as to allow them to contact you and provide assistance in case of emergency; 
  • Travel with comprehensive travel insurance;
  • Bring along a medical kit for all destinations where there may be significant health risks; and 
  • Seek medical consultation post-trip

What should businesses do if they have employees who have travelled recently?

CDC recommends 14 days self-quarantine for those who have returned home from international travel. Employers should ensure that the quarantine is enforced on their employees regardless of personal or business travel.

When should I start booking business travel again?

CDC currently recommends that travellers avoid all non-essential travel because of the ongoing pandemic. Companies may continue to review CDC’s website and the above list of official government websites of the respective countries for updated official advice.